Built for Credit Unions

Empower your Credit Union with AI-driven tools and seamless automation designed to enhance member experiences. From personalized loan options to compliance and closing, our all-in-one platform helps Credit Unions scale operations, build member trust, and deliver exceptional service at every stage of the loan lifecycle.

Built for the Unique Needs of Credit Unions

Deliver exceptional member experiences, ensure compliance, and stay ahead in a competitive market with tools designed to meet the specific challenges of Credit Unions.
AI-Powered Loan Operations

Leverage AI to streamline repetitive tasks, enhance collaboration, and unify your entire loan lifecycle in one member-focused platform.

AI and Automation

Automate critical processes such as disclosures, underwriting, compliance tracking, and SLA management to save time, reduce errors, and maintain regulatory confidence while focusing on member satisfaction.

Flexible Pricing Options

Provide real-time, member-centric rates with Optimal Blue or proprietary pricing tools for personalized, competitive loan solutions in a rapidly changing environment.

Proven Results for Credit Unions
Provide outstanding member service by delivering transformative outcomes that simplify processes, reduce operational burdens, and accelerate loan approvals.
40%Faster Closings
Accelerate collaboration with title companies.
60%Workload Reduction
Through advanced
task automation.
25 Days
Average loan cycle time — faster
than the 43-day industry standard.

Solutions That Scale with Your Credit Union

Equip your Credit Union with tools designed to enhance member experiences, ensure compliance, and streamline every phase of the lending process.
Advanced Pricing Engines (PPE)

Provide real-time, member-specific pricing with Optimal Blue or our proprietary pricing tools, allowing you to offer personalized rates that meet your members’ needs.

AI-Powered Underwriting

Accelerate loan approvals with AI-driven tools that analyze data instantly, track SLAs, and ensure accuracy without compromising member satisfaction.

Collaborative Closing Management

Simplify closing processes by collaborating seamlessly with title companies to balance disclosures, reduce errors, and speed up closings for your members.

Automated Clear-to-Close (CTC) Management

Stay on track with clear-to-close milestones through automated notifications and real-time updates, ensuring an efficient process from start to finish.

Compliance Made Easy

Navigate complex regulations effortlessly with automated tools that handle redisclosures, UCD, ULDD, and TRID requirements while enhancing transparency for your members.

SOC 2 Badge
SOC 2 Compliance

Safeguard your members’ sensitive information with enterprise-grade security, ensuring privacy and compliance across all interactions.

Why Credit Unions Trust Optimus

Discover how AI and automation in Optimus empower Credit Unions to deliver exceptional member experiences, streamline loan processing, and enhance operational efficiency while staying true to their member-first mission.

Personalized Pricing and Member-Centric Underwriting

Empower your Credit Union with tools that enhance decision-making and deliver personalized solutions for your members.

  • Optimal Blue and Proprietary PPE Integration: Provide real-time, member-focused pricing with precision and accuracy.

  • AI-Powered Underwriting: Automate decisions and monitor SLAs to deliver faster, more reliable loan approvals for your members.

  • Dynamic Pricing Updates: Adjust rates instantly based on market conditions and member profiles to offer competitive, personalized options.

Benefit: Enhance member satisfaction and build trust by providing transparent, faster approvals with smarter pricing and underwriting tools.

Simplified Compliance for Operational Excellence

Ensure your Credit Union meets regulatory requirements with streamlined, automated processes.

  • Built-In Compliance Checks: Automate UCD, ULDD, TRID, and other regulatory requirements to reduce manual oversight and ensure consistent adherence to guidelines.

  • Automated Redisclosures: Guarantee timely and accurate redisclosures whenever loan terms change, keeping your Credit Union fully compliant with regulatory mandates.

  • Fraud Detection: Leverage AI-powered tools to identify potential inconsistencies and mitigate risks, safeguarding your operations.

Benefit: Protect your Credit Union’s reputation and operational integrity by automating complex compliance tasks and reducing regulatory risk.

Exceptional Client Experience

Provide your members with a seamless, transparent loan process that prioritizes clarity and empowerment.

  • Live Rate Integration: Deliver precise, real-time mortgage rates, helping members make faster, more confident financial decisions.

  • Real-Time Updates: Keep members informed throughout their loan journey with timely notifications and clear communication at every step.

  • Member-First Portal: Enable members to upload documents, monitor their loan progress, and receive instant updates, all while reducing the need for manual intervention.

Benefit: Increase member satisfaction and loan completion rates with a streamlined, self-guided experience designed for their convenience.

A Unified Solution for CRM and Client Engagement

Simplify how you manage member relationships and enhance communication with Optimus.

  • Centralized CRM: Track leads, oversee member interactions, and manage your loan pipeline with a single, cohesive platform designed for Credit Unions.

  • Automated Communication Tools: Utilize built-in features to send reminders, updates, and follow-ups, ensuring consistent engagement with minimal effort.

  • Comprehensive Member Support: Deliver seamless assistance throughout the loan journey, boosting member satisfaction, loyalty, and retention.

Benefit: Maximize efficiency and streamline operations with an integrated CRM that empowers your team to deliver exceptional member experiences.

Streamlined Loan Lifecycle Management

Simplify every stage of the loan process with tools that reduce manual tasks and improve efficiency.

  • Unified Workflow Integration: Connect pricing, underwriting, compliance, and closing within a single, seamless platform designed for Credit Union operations.

  • Collaborative Closing Management: Partner with title companies to balance disclosures and finalize transactions more efficiently, ensuring member satisfaction.

  • Automated Clear-to-Close (CTC): Stay on track with automated task management and milestone notifications to ensure timely and accurate loan closings.

Benefit: Increase operational efficiency and deliver exceptional service by simplifying the loan lifecycle from start to finish.

Transform Your Credit Union with Cutting-Edge Technology

Optimus powers Credit Unions with end-to-end solutions, from pricing to closing, combining advanced automation and seamless integration. Discover how Optimus enhances operational efficiency, scales success, and elevates the member experience.

What Our Users Say About Optimus

Gary V., CEO of MiE Financial

The integration with Optimal Blue and automated compliance checks has transformed how we manage pricing and redisclosures. Lender’s tools are invaluable.

Dmitry G., CEO at Interfist Mortgage

From TPO management to underwriting automation, Lender has given us the tools to grow without sacrificing efficiency or accuracy.

Michael A., COO of Zero Mortgage

Balancing CDs with title companies used to be a major pain point, but Lender’s collaborative closing tools have saved us so much time and effort.